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Sara Crumpacker
In Memory of
Sara Jane
Crumpacker (Snyder)
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Obituary for Sara Jane Crumpacker (Snyder)

Sara Snyder Crumpacker joined her parents, Max and Sara Snyder, and brother, Tom Snyder, in heaven on December 23, 2017. She is survived by her husband, Peter.

Since returning to Brevard County with her husband, Pete, from jobs in Washington, D.C., Sara Crumpacker served as a member of the Advisory Council of the Ruth Funk Center for Textile Arts at Florida Institute of Technology, was a Community Representative on the Editorial Board of Florida Today for three years, was a Board Member of the Central Florida Chapter of the Juvenile Diabetes Research Foundation (JDRF), serving as the board’s Major Donor Chair, and chaired the 2002 Walk to Cure Diabetes in Brevard County. She attended Leadership Brevard and was subsequently appointed to the Board of the Brevard Cultural Alliance where she was a member of their Grants Selection Committee. She was the local Chair of the American Association of University Women’s Literature Group, was a member of the education honorary Phi Delta Kappa, and of the National League of American Pen Women. She served as an active volunteer and foster parent for Brevard County Animal Services and was elected as a Member of the Board of the local Michigan State University Alumni Association.

Sara Crumpacker was a consultant in the Office of the Vice President, Al Gore. She planned and implemented customer service initiatives for the President’s Management Council and the National Performance Review (NPR). Prior to that, Sara was a three-year full time consultant to James Lee Witt, Director of the Federal Emergency Management Agency (FEMA). At FEMA she designed, built, and rolled out their first and only customer service program to more than 3,000 full and part time employees. It was instrumental in transforming FEMA’S public image following Hurricane Andrew. In 1996, FEMA awarded Sara the United States Government’s Meritorious Service Award for her leadership in customer service.

Prior to FEMA, Sara was a consultant with Akin & Co. in Charlottesville, VA. Her customer base included corporate, non-profit, privately held, and government entities: Corning Glass, State Farm Insurance, Intercontinental Cablevision, local community service boards, etc. Her work experience also included ownership of a residential design firm in Virginia, corporate training in Florida, and public school teaching in Michigan, California, Virginia, and the Panama Canal Zone.

Sara received her doctorate at the University of Virginia (UVA) where she studied at the Colgate Darden Graduate School of Business and the Curry School of Education. While there she received the Walter Eugene Campbell Leadership Award and was granted a Governor’s Fellowship. In 1992, her dissertation won the prestigious national Outstanding Dissertation Award from the American Educational Research Association (AERA) presented to her at a ceremony in San Francisco. Independently, her dissertaion won an Award of Excellence from the state of Virginia.

Sara was a guest lecturer in Non-profit Organization and Managerial Psychology at the Darden School. She taught graduate courses and supervised Master’s degree candidates at UVA. Subsequently she was an invited expert in school design at the National Academy of Sciences, Washington, D.C. and the Prairie School Conference at Wingspread, Madison, WI. In the Canal Zone, she served as a member of the Women’s Advisory Council to the Governor, Board member of the Ancon Theater Guild, President of the Isthmian College Club, and keynote speaker and panelist for the Office of Equal Opportunity. She won a Public Service Award for mobilizing community volunteers in the Canal Zone.

Sara was elected first to the UVA Curry School Foundation Board, then to the Board’s Executive Committee, and, ultimately, was appointed to the university’s Capital Campaign Committee, which raised a record-breaking $1 billion.

Sara’s most coveted award, received long ago, was a scholarship to Interlochen National Music Camp where she was a member of the Michigan All-State Chorus for two glorious high school years.

Dr. Crumpacker was the author of numerous articles for magazines, newspapers, and professional journals. She contributed a chapter to the book, Designing Places for Learning. In 1997, she wrote the report, Putting Customers First: Standards for Serving the American People, President Clinton’s and Vice President Gore’s customer service reinvention report to the American people.

In 2016, Sara was elected to the Florida Humanities Council Board of Directors.

A celebration of Sara’s life will take place on January 27 at 2:30 at the Unitarian Universalist church, 3115 Friendship Place, Rockledge, FL
In lieu of flowers, contribute to your favorite charity or to JDRF.

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